Applied AI: Structured Outputs

Information in this post reflects publicly available sources as of October 17, 2026. Your team builds a pipeline that reads incoming support tickets and asks a model to classify each one: a category, a priority, the customer's email, and a one-line summary. The prompt ends with "Respond in JSON." Your code calls json.loads on the reply and routes the ticket. In testing, it works every time. In production, it works almost every time. … Read More